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Creators/Authors contains: "Tsai, Jeanne"

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  1. As practitioners and scientists reflect on what can be learned from COVID, we argue that cultural defaults—commonsense, rational, and taken-for-granted ways of thinking, feeling, and acting —played an important role in how countries responded to the pandemic, and help explain why the United States suffered 4-6 times more deaths per 100,000 people compared to the East Asian countries of Japan, Taiwan, and South Korea. Drawing on a recent review and theoretical integration, we describe six pairs of contrasting cultural defaults that were common in how the U.S. and some East Asian nations responded to the pandemic: (1) optimism-uniqueness vs. realism-similarity, (2) single vs. multiple causes, (3) expression of high vs. low arousal emotions, (4) influ-ence-control vs. wait-adjust, (5) personal choice-self-regulation vs. social choice-social regulation, and (6) pro-motion vs. prevention. These historically-derived defaults are often outside of individual awareness, but are reflected in and reinforced by institutional practices and policies, the media, and everyday interactions. They are infused with cultural values, understood as the “right way” to be or behave, and are adaptive in their respective contexts. Importantly, both constellations of cultural defaults are viable depending on the problem to be solved. We then provide six specific ways in which public health officers might productively consider these and other cultural defaults when preparing for the next crisis and planning how to effectively motivate people to protect their own and others’ health. Our hope is to facilitate efforts to include a focus on culture within the scope of the social determinants of health and to encourage more partnerships between behavioral scientists and public health practitioners. Recognizing the cultural defaults of the various “publics” they seek to protect is critical as U.S. public health officers aim to promote health for all, a significant and complex challenge in the increasingly individualistic U.S. 
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    Free, publicly-accessible full text available March 1, 2026
  2. Candido, Silvio_Eduardo Alvarez (Ed.)
    As social media becomes a key channel for news consumption and sharing, proliferating partisan and mainstream news sources must increasingly compete for users’ attention. While affective qualities of news content may promote engagement, it is not clear whether news source bias influences affective content production or virality, or whether any differences have changed over time. We analyzed the sentiment of ~30 million posts (ontwitter.com) from 182 U.S. news sources that ranged from extreme left to right bias over the course of a decade (2011–2020). Biased news sources (on both left and right) produced more high arousal negative affective content than balanced sources. High arousal negative content also increased reposting for biased versus balanced sources. The combination of increased prevalence and virality for high arousal negative affective content was not evident for other types of affective content. Over a decade, the virality of high arousal negative affective content also increased, particularly in balanced news sources, and in posts about politics. Together, these findings reveal that high arousal negative affective content may promote the spread of news from biased sources, and conversely imply that sentiment analysis tools might help social media users to counteract these trends. 
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  3. When playing single-shot behavioral economic games like the Trust and Dictator Games, European Americans and East Asians invested in and gave more to targets whose smiles matched their culture’s idealaffect (the affective states they value; Blevins et al., 2024; Park et al., 2017), suggesting that smiles signal something about targets’ traits. But what happens when participants are given direct information about targets’ traits; do targets’ smiles still matter for resource sharing? To answer this question, we conducted four studies from 2019 to 2022 in which 429 European Americans and 413 Taiwanese played single-shot Trust Games with open, toothy “excited” smiling targets, closed “calm” smiling targets, and nonsmiling “neutral” targets that varied in their reputations for being trustworthy, competent, and emotionally stable. When targets’ reputations were ambiguous (e.g., “50% of previous players said they were trustworthy”), European American and Taiwanese participants invested more in targets whose smiles matched their culture’s ideal affect. However, when targets’ reputations were clearly good (e.g., “80% of previous players said they were trustworthy”) or bad (e.g., “20% of previous players said they were trustworthy”), European Americans invested equally in all targets, suggesting that reputational information about targets’ traits mattered more than targets’ smiles. The pattern for Taiwanese, however, differed: Taiwanese invested equally in calm and neutral targets when targets’ reputations were clear, but regardless of their reputations, Taiwanese invested in excited targets the least. We discuss the implications of these findings for understanding cultural differences in the meaning of an excited smile in the context of resource sharing. 
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    Free, publicly-accessible full text available December 30, 2025
  4. Five years after the beginning of the COVID pandemic, one thing is clear: The East Asian countries of Japan, Taiwan, and South Korea outperformed the United States in responding to and controlling the outbreak of the deadly virus. Although multiple factors likely contributed to this disparity, we propose that the culturally linked psychological defaults (“cultural defaults”) that pervade these contexts also played a role. Cultural defaults are commonsense, rational, taken-for-granted ways of thinking, feeling, and acting. In the United States, these cultural defaults include optimism and uniqueness, single cause, high arousal, influence and control, personal choice and self-regulation, and promotion. In Japan, Taiwan, and South Korea, these defaults include realism and similarity, multiple causes, low arousal, waiting and adjusting, social choice and social regulation, and prevention. In this article, we (a) synthesize decades of empirical research supporting these unmarked defaults; (b) illustrate how they were evident in the announcements and speeches of high-level government and organizational decision makers as they addressed the existential questions posed by the pandemic, including “Will it happen to me/us?” “What is happening?” “What should I/we do?” and “How should I/we live now?”; and (c) show the similarities between these cultural defaults and different national responses to the pandemic. The goal is to integrate some of the voluminous literature in psychology on cultural variation between the United States and East Asia particularly relevant to the pandemic and to emphasize the crucial and practical significance of meaning-making in behavior during this crisis. We provide guidelines for how decision makers might take cultural defaults into account as they design policies to address current and future novel and complex threats, including pandemics, emerging technologies, and climate change. 
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  5. Gelfand, Michele J; Chiu, Chi-Yue; Hong, Ying-Yi (Ed.)
  6. Social media platforms are too often understood as monoliths with clear priorities. Instead, we analyze them as complex organizations torn between starkly different justifications of their missions. Focusing on the case of Meta, we inductively analyze the company’s public materials and identify three evaluative logics that shape the platform’s decisions: an engagement logic, a public debate logic, and a wellbeing logic. There are clear trade-offs between these logics, which often result in internal conflicts between teams and departments in charge of these different priorities. We examine recent examples showing how Meta rotates between logics in its decision-making, though the goal of engagement dominates in internal negotiations. We outline how this framework can be applied to other social media platforms such as TikTok, Reddit, and X. We discuss the ramifications of our findings for the study of online harms, exclusion, and extraction. 
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  7. Well-being 2030 has become the latest rationale for the OECD’s education work. This vision has given rise to new assessments of student well-being beginning with PISA 2015. The OECD, recognising the problems of PISA 2015, conceptualised a wider student well-being construct in PISA 2018, and attempted to measure ‘students’ feelings’. However, analyses of the OECD’s affective turn reveal major problems remain. Our critique is empirically underpinned by an innovative analytical strategy: comparing PISA 2018 student questionnaire translations across different ‘economies’ that use the same written language (China, Hong Kong, Macao, and Taiwan). Our analyses confirm that the OECD imagines a cultural and context-free world, one in which translation and measurements are simply technical problems to be engineered, rather than deeper ‘problems’ of worldviews that require attunement. To encourage the OECD to recognise these differences in its future assessments, we offer starting points from recent research in cultural psychology. 
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  8. Abstract European Americans view high-intensity, open-mouthed ‘excited’ smiles more positively than Chinese because they value excitement and other high arousal positive states more. This difference is supported by reward-related neural activity, with European Americans showing greater Nucleus Accumbens (NAcc) activity to excited (vs calm) smiles than Chinese. But do these cultural differences generalize to all rewards, and are they related to real-world social behavior? European American (N = 26) and Chinese (N = 27) participants completed social and monetary incentive delay tasks that distinguished between the anticipation and receipt (outcome) of social and monetary rewards while undergoing Functional Magnetic Resonance Imaging (FMRI). The groups did not differ in NAcc activity when anticipating social or monetary rewards. However, as predicted, European Americans showed greater NAcc activity than Chinese when viewing excited smiles during outcome (the receipt of social reward). No cultural differences emerged when participants received monetary outcomes. Individuals who showed increased NAcc activity to excited smiles during outcome had friends with more intense smiles on social media. These findings suggest that culture plays a specific role in modulating reward-related neural responses to excited smiles during outcome, which are associated with real-world relationships. 
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